Your privacy is important to us. This policy explains how m2p collects, uses, and protects your personal data when you use our casino and sports betting platform, designed specifically for users in India. Please read carefully to understand your rights and our practices.
Data We Collect
When you register and use m2p services, we collect various types of information to ensure a personalized and secure experience. This includes account information such as your name, email address, phone number, and date of birth to verify identity and comply with legal obligations.
Additionally, we collect technical data from your device and browser, such as IP address, device type, operating system, and language preferences. This helps us optimize our platform’s performance and troubleshoot issues.
Payment information related to transactions is also captured, including Indian payment methods (UPI, Paytm, Net Banking, etc.) and currency details in INR to process deposits and withdrawals securely.
Tracking technologies like cookies and web beacons are employed to monitor usage behavior, improve website functionality, and deliver relevant marketing communications.
How We Use Your Data
m2p uses your data primarily to facilitate account creation, verify your identity, process payments, and enable gameplay and betting services securely. This ensures regulatory compliance and prevents fraud.
We also utilize collected data to enhance and personalize your experience, offering tailored promotions and customer support that suits your preferences and location in India.
Aggregated and anonymized data is analyzed to improve platform design, develop new features, and conduct marketing research without compromising individual privacy.
Your information may be used to communicate important updates, changes to policies, or security alerts related to your account.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to remember your preferences, logins, and provide a seamless gaming experience. These tools also help us analyze site traffic and user interaction to optimize content and functionality.
You can manage your cookie preferences through your browser settings, but disabling certain cookies may impact usability and access to some features of m2p.
We do not use cookies to collect personally identifiable information without your consent and handle all data in accordance with applicable Indian data protection laws.
Data Storage and Security
m2p is committed to protecting your data against unauthorized access, loss, or misuse. We employ advanced encryption technologies, secure servers, and regular audits to maintain data integrity and confidentiality.
Access to personal data is strictly limited to authorized personnel who require it for operational or legal purposes. We regularly update our security protocols to address emerging threats and vulnerabilities.
Data retention policies comply with Indian regulations, retaining information only as long as necessary to provide services and meet legal requirements.
Sharing Your Data with Third Parties
We do not sell your personal information to third parties. However, your data may be shared with trusted service providers—such as payment processors, identity verification services, and IT vendors—who assist in operating m2p’s platform under strict confidentiality agreements.
Your information may also be disclosed to regulatory authorities or law enforcement if required by law or to protect the rights and safety of m2p, our users, or the public.
Third-party links or integrations on the m2p platform follow their privacy policies, and we encourage users to review these independently.
User Rights and Data Control
You have the right to access, correct, or request deletion of your personal data held by m2p. These requests can be submitted through our customer support channels, and we will respond timely in accordance with applicable laws.
You can update your profile information, communication preferences, and opt-out of marketing communications at any time via your account settings.
While we respect your rights, certain data must be retained to comply with legal obligations, resolve disputes, or enforce Terms & Conditions.
Policy Updates & Contact Information
m2p reserves the right to update this Privacy Policy as necessary to reflect changes in legal requirements or operational practices. Users will be notified of significant changes through prominent notices on the platform or email communications.
We encourage all users to review this policy regularly to stay informed about how their data is protected and used.
For any questions or concerns regarding this Privacy Policy or your data, please contact our support team at [email protected] who are available 24/7 to assist Indian users.
